Privacy Policy
Last updated:
This policy explains how SHITU STONE handles information when you browse our website, request a quotation or discuss an order. Providing the site also involves necessary technical request data, such as your IP address and browser information, handled by hosting services.
Who is responsible
福建世途石业有限公司 / Fujian Shitu Stone Co., Ltd.
Chongwu Stone Industry Zone, Hui'an, Quanzhou, Fujian
info@shitustone.comInformation we handle
Enquiries contain your name, email and country/destination, and any optional phone number, quantity, product choice, message or attachment you provide. We also keep enquiry IDs and review records. Please do not send unnecessary information about deceased persons or sensitive personal information. With the relevant permission, we record campaign information, ad click identifiers and limited visit/conversion information.
Purposes and legal bases
We use enquiry and order information to answer your request, prepare quotations and fulfil orders, based on steps you request before a contract or performance of a contract. Necessary operation, security and business administration rely on our legitimate interests, subject to your rights. Optional analytics and ad measurement rely on your consent; refusing them does not prevent an enquiry.
Storage and recipients
Authorised staff handle enquiries. Our service providers include Supabase for database/file storage, website hosting and email delivery providers for site operation and enquiry notifications, and Google Analytics/Google Ads when you allow the relevant measurement. Opening WhatsApp or email links also involves your chosen communication provider and its own policy.
Retention
Our retention period for unsuccessful enquiries, attachments and order records is 24 months from creation of the relevant record. After that period, records should be deleted or anonymised; records that must be retained under applicable law are limited to that legal purpose and period. This business-record period does not set Google’s own cookie or service-data retention periods; see the service information below.
International processing
SHITU STONE is based in China and our team receives and handles enquiries there. Hosting, storage, email and measurement providers may process information in other countries. Contact us for information about the recipients, processing locations and applicable transfer safeguards for your data.
Your choices and rights
Contact the email shown on this page to request access, correction, deletion, restriction or portability, or object to processing where applicable. You can withdraw optional measurement consent through cookie preferences without affecting the lawfulness of earlier processing. Where applicable, you may complain to your local data protection authority. We may need to verify a request before acting on it.